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03 / Website maintenance

Keep your site fast, fresh, and growing

Get help with the routine work that keeps a website maintained, with updates, backups, checks, and a monthly report.

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Ongoing Website care

Website maintenance packages

Choose the level of support that fits your website. Need something different? We’ll discuss a custom scope.

Website support

Essentials

$149 per month

For websites that need regular security checks, backups, and routine care.

Uptime and security monitoring — line icon
Uptime and security monitoring
Weekly backups — line icon
Weekly backups
Up to 1 hour of edits per month — line icon
Up to 1 hour of edits per month
Email support with a 48-hour response — line icon
Email support with a 48-hour response
Monthly health report — line icon
Monthly health report
Choose Essentials

Proactive care

Plus

$349 per month

For businesses that update content regularly and want proactive website care.

Uptime and security monitoring — line icon
Uptime and security monitoring
Weekly backups — line icon
Daily backups
Up to 1 hour of edits per month — line icon
Up to 3 hours of edits per month
New section and page requests — line icon
New section and page requests
Priority support with a 24-hour response — line icon
Priority support with a 24-hour response
SEO-optimized website content and structure — line icon
Monthly health and SEO report
Choose Plus

Website support

Complete

$799 per month

For businesses using their website as an active channel for growth.

Dedicated web team — line icon
Dedicated web team
Unlimited small requests, queued — line icon
Unlimited small requests, queued
Performance optimization — line icon
Ongoing speed and conversion improvements
Priority support with a 24-hour response — line icon
Priority support with same-day response
Monthly strategy call and reporting — line icon
Monthly strategy call and reporting
Choose Complete

Monthly plans. For Complete, small requests are handled one at a time; the size of each request is agreed before work begins. New sections and pages in Plus are scoped within the included editing time. Response times refer to an initial reply, not completion of a request.

Benefits

More time for your business.
Less website upkeep.

Support icon for responsive website assistance

Support you can count on

Get clear answers and help with your requests, with response times based on your chosen plan.

Refresh icon for keeping website content current

A site that stays current

Keep your content fresh with regular updates. Complete also includes ongoing speed and conversion improvements.

Automatic malware scans and removal — line icon

Confidence in your website

Stay informed with monitoring, scheduled backups, and monthly reports that highlight what needs attention.

Website update icon for a growing business

Updates as you grow

Keep your website in step with your business, using the editing time or queued requests included in your plan.

The process

A simple start.
Ongoing support.

Website review with a magnifying glass and hosting checklist 01

We get to know your website

We review your website and hosting, discuss your priorities, and confirm the access needed to get started.

Maintenance plan selection with a checkmark and calendar 02

We choose the right plan together

Together, we choose the level of support you need and agree on what’s included, response times, and how to handle extra requests.

Website care with security, backups, and reporting 03

We care for your site and keep you informed

We handle the work included in your plan and share a monthly report, so you know what’s been done and what needs attention.

A few useful answers

Maintenance
questions.

What do the maintenance plans cost?

Essentials is $149 per month, Plus is $349 per month, and Complete is $799 per month. Compare the monitoring, backups, editing time, and support included above.

Does this include new pages or design changes?

New pages and design changes are not part of the listed entry scope. Ask for a separate estimate for those requests.

Can you maintain a website you did not build?

Share your website URL. We will review its setup before confirming whether the plan is suitable.

How often are backups and checks performed?

TODO: agree update frequency, backup schedule and retention, monitoring scope, and response expectations before service begins.

Is emergency recovery included?

TODO: confirm recovery support, exclusions, and any additional fees. Security checks cannot guarantee that a website will never have an incident.

A good place to start

Tell us what you
have in mind.

A new website, a fresh identity, or help with what you have.

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